I had a couple of beta readers for my first book “The Last Families” and I regret that I didn’t get more. Not necessarily because the book needed a lot of feedback, but because they’re extremely valuable. And when you’re about to launch a book- especially if it’s self-published- you need a team of supporters behind you. Beta readers will be familiar with your book and will be often willing to help you by leaving reviews and spreading your book’s launch on their social media.
But like me, I was afraid to have people reading my book- afraid of the feedback, afraid of having someone tell me “your work sucks” or something like that. This time though, I’m open to as much beta readers as possible, as I explain in this post for my newest manuscript. I’ve already received some feedback on the “When the World Disappears”, and it’s been extremely valuable. Thanks to it, I managed to correct and make significant improvements to the manuscript, the characters, and the story.
During this process, I participated of a beta reading swap as well: you read mine and I read yours. In one particular case with a specific writer, I noticed how writers can sometimes be apprehensive to feedback. In this blog post, I’ll share with you what I observed and I’ll discuss what we must not do as writers when receiving feedback.
Beta reading feedback must be listened and considered. Do you have to change everything you’re told by the beta reader? No. But you should listen their feedback carefully and analyze it.
In this particular situation, I had a beta reading swap that turned out one of the most uncomfortable situations ever. We had to finish/cancel the deal even when she hadn’t even started reading my manuscript (I had read almost a third of hers.)
AI generated image
The feedback was given through a shared Google Doc, which meant that the writer and I could see the comments in real-time. From the moment I left my first comment in one paragraph, I got a counter-comment commenting on my feedback. It wasn’t that bad at the start, but then it got to a point where I could see the writer was unwilling to consider any of my suggestions. Though I don’t remember the specifics since that happened a few months ago, I’ve come up with some examples that are representative of that exchange:
Comment from Carla:
This is not clear. I suggest adding more details of why this character is reacting this way.
Reply from the writer:
Why is not clear? What details?
Comment from Carla:
It’s not clear why character is reacting this way. She’s a grown up person and her intents are not clear.
Reply from writer:
I don’t understand. Be more specific.
Another example
Comment from Carla:
The description is too vague. I would suggest adding more information about this location so readers can immerse themselves.
Reply from writer:
What is vague? What do you mean adding information so readers can inmerse themselves?
Last example
Comment from Carla:
Why does this character say that? It doesn’t sound like her.
Reply from writer:
It’s what she would say in this situation. Why wouldn’t it sound like her?
I have to say that I learned giving feedback from others who gave me feedback before. My first beta readers would usually approach their feedback in two ways:
The more detailed ones would highlight paragraphs and give me comments and observations.
Other general beta readers would send me a document outlining their general thoughts and their observations of what was not working.
As a beta reader myself, I decided to use the first approach, giving comments in a shared document. Until this specific writer, I had no issues. When I received feedback with inline comments on a shared document, I would assess them carefully. I didn’t agree with some of them, but if a comment pointed out that the reason of character X wasnt’t clear or that I needed to provide more context for situation B, I would go back to my text, analyze the issue, and try to improve where it was possible. If a comment told me that a piece of dialogue felt off, I would take into consideration and make adjustments where I could. There were a few times where I felt the dialogue couldn’t be changed, but I chose not to tell that to the person providing the feedback.
I’m not saying that you shouldn’t reply back to the beta reader and refute their observations, but if someone is giving you advice, LISTEN to it. The beta reader has left that comment to help you improve and not to debate it until someone wins.
This is how I see beta reading- what’s your take on it?
I’m proud to announce that my manuscript for my latest fiction novel is ready. Now, I’m beginning the publishing process. First, I’m pitching it to literary agents, and if I get no results in around four months, I will reconsider self-publishing.
Since, I’m not near the publishing date, I’m very open to beta readers in general. From my first publishing experience, I’ve learned that the more beta readers you get the better. So for anyone interested, the title is “When the World Disappears”. It’s a dystopian novel and here’s the blurb:
A virus has struck the earth again with a 90% mortality rate. As the population of the world succumbs to the virus and to mayhem, a vaccine that seems to be the only beacon of hope emerges thanks to the Red Velvet organization in the small Bolivian town of Costa Toro. However, the cure brings unforeseen side effects that will change the lives of the survivors of this small town.
Larissa has managed to hide from the virus and survive for almost 5 years with her younger brother Hugo. One day, she stumbles upon a mysterious message from someone claiming to have the solution to fix all things. In a world stripped of most of the internet as we know it and with few options to survive, Larissa can’t accept the new reality and wants a better future for Hugo. In her quest, she will meet other people her age and Adrian, who becomes more than just an ally.
But a misstep exposes her to the twisted new-order authorities of Costa Toro, in particular to Deborah and Governor Fuentes. Both with sinister ties to the Red Velvet organization, which seems to want to keep the status quo. The new order has also brought Adrian to the mercy of an evil punishment. Amidst saving her friend and escaping Deborah, will Larissa find the means to change her world? Who is this Red Velvet organization, and what is their relationship with the government of Costa Toro?
How does it sound? Would you read it?
If you’re interested in beta reading, let me know. I can do swap beta reading as well: you read my manuscript, I read yours.
I’ll be publishing some extracts and chapters as well in the next months.
AI has become a controversial topic among the community of writers.
We all know that chatGPT and similar tools that can pull up professionally written content. Chances are that most people working desktop jobs have used this tool at some extent. But what happens with writers?
If you tell chatGPT to write a piece of fiction portraying characters X and Y with a given topic, it will write one that could be quite passable. For many unscrupulous bogus writers, it will be enough to be published. Hence the uprise of AI-created books published on platforms like Amazon and similar. If you’ve read one of these books, chances are you deemed it rubbish.
My experience with reading AI fiction and AI non-fiction
Personally, I haven’t read AI fiction, as I’m very careful with the books that I acquire through online platforms. But I’ve come across with one or two non-fiction books, likely purchased at an average of 0.99 cents, promising to be the holy grail to learn subject X. If these non-fiction books had been written by a real person, chances are that twenty pages of content could have been told in one page, the most. They are overly repetitive, mostly make no point, and/or are filled with irrelevant content. No wonder the community of writers looks at the use of AI with disdain.
Using AI for editing
But I don’t. I’m starting to use AI to help my writing. But wait, don’t leave the post now if you’re a fellow writer. Let me clarify: I don’t use it to write. I use it to overcome grammar and sentence structure issues. In other words, I don’t ask chatGPT to write something for me. I do the job—I write first, and when the round of review comes and I come across a sentence structure I’m not happy about, I ask chatGPT “suggest improvement of this text ….”.
Do I replace my text with the AI suggestion? No, not at all. To be honest, I don’t use around 80% of the suggestions. ChatGPT is too repetitive and makes up information that is not relevant to my story at all. But in its suggestions, I find certain wordings and structures that are useful in around 20% of the times.
Telling when a text is AI written
If I were to ask chatGPT to do all the work and to write for me, only to review and adjust later to match my voice, it would be like rewriting it from scratch. I found out that whatever default style chatGPT uses, it has these characteristics:
And I tell the AI tool to improve it, chatGPT suggests:
Camila's brows knitted tightly, her frown deepening as she fixed her gaze on the dog. Her lips pressed into a thin line, and her eyes narrowed, reflecting a mix of confusion and unease. Something about the dog's behavior—or perhaps its presence—clearly unsettled her, and she couldn’t look away.
Text I copied from ChaGPT.
Clearly it’s not a bad piece of text, and sometimes writers who struggle with description might find the AI suggestions tempting. But can you imagine this type of prose in every single paragraph? It would be the most annoying reading ever.
Let’s analyze it deeply, sentence by sentence:
Camila's brows knitted tightly, her frown deepening as she fixed her gaze on the dog.
First sentence is good.
Her lips pressed into a thin line, and her eyes narrowed, reflecting a mix of confusion and unease.
The portion that says “reflecting a mix of confusion and unease” is a “telling” prose. There’s no need for these extra words. The description of the lips and the eyes are enough to reflect that she was feeling confusion and unease.
Something about the dog's behavior—or perhaps its presence—clearly unsettled her, and she couldn’t look away.
It’s an acceptable sentence. But how can AI tell this is actually happening in my story? Maybe Camila wants to look away. Maybe the dog broke a lamp and the staring is more related to scolding the dog rather than that “unsettling dog’s behavior”. This is where AI makes things up.
In summary, if I was looking to improve my sentence, I would probably take into account some words suggested in the first sentence—and that’s all. I would have discarded the rest. Trust me, there will be many instances where I will reject all of the AI’s suggestion.
I think it is. When we, writers, are in the second or third rounds of revision, sometimes we get stuck with some paragraphs that don’t sound right, even though they are grammatically correct. AI suggestions can help us get out of that situation and improve our work.
Do I use AI when working on the first draft of a manuscript? No—short answer.
For me, the first manuscript draft is your essence as a writer. Here’s where you tell your world about your characters, your story, and you’re writing style. At this stage, you explore your imagination and creativity. If AI does this for you, then you’re not a writer, in my opinion.
Conclusion
I hope this blog post is helpful to those writers who are VERY reluctant to using AI. Of course, this is a personal decision, but as a writer who struggles in the rounds of revision, I have to be honest and admit that I use chatGPT to help me unlock potential uses of the English language. I don’t feel shameful about that because I know that 100% of the characters, the story, and the writing voice are mine.
When I self-published “The Last Families“, I immersed myself in this new world of book marketing. I have to be honest and tell you that I consulted a person about her marketing services, but I almost felt out of my chair when I heard the high fees. That’s when I knew it would all depend on my own efforts.
I quickly turned to social media, now the most powerful tool for marketing anything, from products to books to even people. I’ve never been good with social media; in fact, I kind of despise it. But I had to come to terms with it.
Promoting a book is hard. What are you supposed to say each time you post? Of course, you can come up with a thousand variations of promoting your book cover, as seen in some of my tweets and an abandoned Instagram account for The Last Families. But how else can you promote your book there?
Just before publishing my book, I came across this service called “Book Trailers.” If you haven’t heard of it, book trailers are short promotional videos designed to create interest in a book. Similar to movie trailers, they provide a visual preview of the book’s content. They often include elements such as voiceovers, text overlays, music, and imagery to convey the story’s essence and entice viewers to read the book. Book trailers are used by authors and publishers as a marketing tool to reach a broader audience.
Book trailers? Like movie trailers or teasers? That sounded fantastic. As writers, we always imagine our stories reaching the big screen and fantasize about how they will look. I thought having a book trailer for “The Last Families” would be fantastic. However, it was quite expensive, and I didn’t like the services that I saw online. Most of them were like PowerPoint presentations with random people and subtitles, using free stock media that didn’t accurately represent the book characters or world. Since it was too expensive and not like how I envisioned it, I decided to pass on the option.
Now, as I try to establish myself in the freelancing world, creating courses, websites, and explainer videos, I couldn’t help wondering if I could create book trailers myself. Well, now there’s AI, and it’s here to stay. Since it’s advent, I’ve been nerding with tools like Midjourney and chatGPT to boost my creativity. AI tools have advanced significantly, and if you spend time mastering them, you can do fantastic stuff.
So without further ado, this is the book trailer from “The Last Families”:
This book trailer captured the scent of what I imagined, but more than anything, it conveyed the emotion and tone of my story.
I also created two other book trailers from two classic novels. I hope Louisa May Alcott and Bram Stoker aren’t being pinged in their graves for having the nerve to create a book trailers for their books:
Of course, there’s room for improvement. The animations aren’t perfect, and you probably noticed several areas that could be refined. But this is AI and it’s continuously improving.
A professional video animator would charge hundreds or even thousands of dollars for a professionally animated video with all the precision that you need.
But I’m a writer, and I understand that self-published authors have a limited budget for almost everything, from websites and social media promotion to book covers, trailers, and other marketing efforts. We can’t afford to pay so much when the success of our book is uncertain. Despite the writer’s talent, sometimes being self-published means being SELF-published, and it’s hard.
I want to help other authors bring their stories to readers. Book trailers are a magnificent opportunity. While I’m not a professional designer, I have great expertise managing at least a dozen AI tools at professional level. I like to believe that I’m a good storyteller —all writers are. More than anything, I LOVE doing these trailers. You won’t find someone more passionate about bringing a book’s blurb into a short video portraying it.
If you’re an author or know any authors, I’m offering this service through Fiverr at a very modest fee.
I work with Fiverr as a platform for Orders and Delivers. By using this platform, you get a guaranteed service, reputable payment methods, delivery only after approval, and immediate access to public feedback. Fiverr ensures secure payments and holds funds until you are satisfied with the delivery.
I can’t believe it’s been almost two years since my last post. My day job was intensive, but other than that, I just felt I didn’t have anything interesting to say from a writer’s perspective. My first novel was published, and I entered a sort of writing hiatus. Then, last year, I started to write again. It felt good, but I still didn’t have anything compelling to share on my writing blog. Now, my circumstances have changed.
AI image generated by Midjourney
I’m in the process of transitioning from a very demanding job to finally having more time for my personal projects, one of which is writing. Last year, I started another fiction novel—a dystopian story. Different from The Last Families, I didn’t want this new novel to have multiple points of view and to be so complex. I wanted a simpler story, but a good one. I’ve already picked a name for this novel, although I’m very far from publishing it. I’m currently in the first round of beta readers and receiving so much good feedback. I’m in no hurry to publish this time. This novel is called “When the World Disappears,” and it is a dystopian story set in Bolivia, in a world following the aftermath of a pandemic (yes, I couldn’t help but get inspiration from Covid 😄 ). It has quite interesting twists. I will soon give more details.
This writing cycle has been different. Although I’ve only published one book, I’ve learned a great deal from the process of writing and self-publishing The Last Families. These are some of the lessons:
Fantasy, and especially high fantasy, can be hard to achieve. If this is your genre, I recommend simplifying the characters and the plot because the world-building of high fantasy is very complex already. While some, like Tolkien, have achieved this art, he devoted most of his life to endless manuscripts that his son then had a hard time compiling. As someone without any descendants, I don’t have the luxury of relying on future generations for compilations. Next time I choose to write fantasy, I’ll aim for a simpler plot.
AI image generated by Midjourney
Multiple points of view are hard—very hard. The only way to achieve them is to analyze each character deeply and be crazy enough (in a good manner) to jump from one character’s head to the other. One of the best pieces of feedback that I got from The Last Families was that I’ve managed to achieve good character development in spite of the multiple points of view, but it was so difficult that I’m not looking to revisit this approach in at least a decade.
Get beta readers very soon, and as many as possible. As a first-time writer, I felt very protective of my first novel and very insecure about my writing. Therefore, I delayed sharing it until I had meticulously reviewed it at least a dozen times, thus the long time it took to publish it. When I got a few beta readers—only two to be precise—I was desperate to have my novel out in the world, so I changed very little based on their feedback and continued with the publication process. Now, with my latest manuscript, I’m already in my fifth beta reader at an earlier stage. I’m now very open to change and feedback. With more beta readers, I’m also assembling a team of people who will be able to support me during the book launch.
Your plot doesn’t need an abundance of twists or complexity. This new novel is a shorter, nicer story with some surprising twists, but not so complex that I can’t describe it. When I pitched The Last Families to publishing agents, it was so hard to articulate a pitch letter. I couldn’t summarize the multiple points of view and the plot in 2-3 paragraphs. It was simply too hard. When the concept is so confusing, it’s hard to sell the idea. I didn’t like it when people asked me what my novel was about because it was too difficult to explain. Now with “When the World Disappears,” I can easily describe it, and I feel it’s easier to sell it not only to agents but also to readers. It’s far simpler to promote a work when the purpose and vision are clear.
AI image generated by Midjourney
These are just a handful of the lessons I learned with The Last Families. I don’t regret the process in this book, though. I still love my first fantasy book, and I’m planning to get a second edition and a Spanish translation later this year. But I’m determined to approach things differently this time, and I’m overly excited.
My fantasy book “The Last Families” is a dystopian story that has characters with supernatural powers. But is Fantasy the right genre?
Almost after 6 months of its release, I have come to this question. Shouldn’t I have properly defined the genre before releasing the book? I supposed I should’ve.
From the single instant, I began imagining and writing this fantastic world where these characters with talents/superpowers existed, I knew it had to be fantasy. Nothing of that exists or will exist in this world.
But as I got reviews, most of them quoted “The Last Families” as a dystopian post-apocalyptical story. It got me wondering.
According to Merriam-webster, a dystopia is:
an imagined world or society in which people lead wretched, dehumanized, fearful lives
The Last Families has something of that. It makes sense. It is dystopian because it talks about a future world with less than utopic circumstances. The characters are the last survivors of their world. They are looking for refuge and arrive at a place that is everything but hospitable. Of course, they are fearful as in the definition.
Is it post-apocalyptic? The definition of post-apocalyptic says:
existing or occurring after a catastrophically destructive disaster or apocalypse In a postapocalyptic world where nature has become just as violent as humanity
So yes, The Last Families definitely complies with this too. The story takes place after their land has been destroyed. We came to assume that these people are somehow future descendants of humans but with certain particularities. Therefore, we could say that this is a future that could somehow exist in the future? I would say overly farfetched.
Therefore it is a dystopia and a post-apocalyptic story. And it turns out that these two are subgenres of Science Fiction, and not of Fantasy. That is where I was surprised. Being a big reader of Science Fiction, I never thought of The Last Families as belonging to this genre, but somehow it has been categorized under it.
Now, there is “Science Fantasy”. A new genre. Thank god for new inventions. The definition is familiar:
Science fantasy is a hybrid genre within speculative fiction that simultaneously draws upon or combines tropes and elements from both science fiction and fantasy.
I think that is where my book fits better.
Unfortunately, like many new genres, you won’t find them listed anywhere. If you look for categories with a Print On Demand service, Listing sites, Literary Agents, and Book Reviewers, you will find Romance, Science Fiction, Mystery, Fantasy, Young Adult, and other “general” categories. New genres and Sub-genres are not included.
So, does this screw things for how I’ve been listing my book? I don’t think so. In fact, I’ll see it as a new opportunity. Until yesterday, the book was mainly targetting Fantasy categories and keywords. Now I’m targetting dystopian, post-apocalyptic, and science fantasy. Maybe a new refreshing audience to target.
What do you think? Should I still call it Fantasy?
You haven’t gotten your copy of The Last Families yet?
Amanda Khong from the Bookish Brewswebsite gave me the opportunity to write for her website. I wrote about my struggles with publishing in a language that is not spoken where I live and also my general struggles with self-publishing from a small Latin American country. I’m thrilled by this opportunity.
The Last Familiesis written from multiple points of view (POVs). Truth to be told, it is written at least from 6-7 points of view. You might be thinking, Wow, that many? Yeah, I’m surprised with that number. I actually didn’t intend to be like this. It just happened. But It seems I did a decent job with it.
Before the book’s release, I was terribly worried about this. Would readers be able to follow so many characters? Will they get confused with who is who? Luckily, in the few reviews, I’ve gotten, I’ve actually received very good feedback about this. Some quoted examples:
The book had multiple narrators and yet it maintained its cohesivenes.
Afreen Khalil – Inscribed Inklings
The multiple POVs that this narrative had really did a great job of highlighting the differences amongst each family’s powers and perceptions of the world, and yet the same emotions and fears that resided within them all in this fight for survival they all shared.
Anthony Avina Blog
Multiple points of view can sometimes confuse the reader (I know it does me) but I never got that with this book, you know who is who with every word written.
Julie B – The Reading Cafe
This story is told from multiple perspectives, giving the reader a well-rounded view on what’s happening.
Merissa – Archaeolibrarian
But why did I make the choice to write from multiple POVs? Here is a list of excuses/reasons that can answer that:
The logical reason – There were scenes where the main characters weren’t physically present so there was no way to narrate those scenes from the character’s main point of view.
The experimental one – When I started, I had an idea of the topic and the story, but I had still not decided on the main character. Therefore, I started writing from the POVs of 2/3 characters.
Developing characters – When I wrote The Last Families, I did some parallel writing for the characters’ sideline stories. I wrote down in a notebook the background of each character: their upbringing, childhood, their inner strengths, etc. Soon many of these characters turned out to be too strong to not tell the story from their own point of view.
Now that you know my reasons, here are some tips that I can provide about this process:
Only choose characters that you understand well in your mind.
Develop each chosen character well. As mentioned before, you can write separately about their childhood, their family relationships, weaknesses, insecurities, strenghts, how they talk, if they have certain gestures, and of course their physical traits. Six of my characters have been illustrated by a friend who happens to be an artist. That made them more real.
To make sure the reader knows/feels when you switch to a different character, I suggest re-reading what you wrote about that character’s sideline story. This process will help help you to step in the shoes and its POV. I did this process each time I started with a new chapter and there was a new POV.
What seemed like a possible faux-paux when writing The Last Families, it turned out to be a good book trait. I’m not sure if I would ever do it again. Deep inside me, I know that even though I managed to pull it off, it was still extra work and I probably over-complicated myself.
My new manuscript is written from a single point of view and I feel relieved 🙂 However, this new story doesn’t need multiple POVs. The Last Families needed them. So far I’ve gotten a couple of reviews asking if there will be a second part, or if the book is part of a series. Yes, there is room for that. My ending hints at this somehow. I’m not sure yet if there will be other adventures of The Last Families, but I’m pretty sure that if there are, then they will definitely be again from multiple POVs.
With this post, I hope to encourage writers that have at some point considered using multiple POVs but felt deterred. Trust me, it can be done and readers don’t need to feel lost.
If this is the first time you are hearing about my fantasy book The Last Families, you can find the information on where to buy it on the following link:
I never planned to have a third part for these series. You probably realized that I had Part one: Choosing a Print on Demand Service and Part Two: Choosing a Print on Demand service. And the result from both posts was choosing Lulu.com. The plan was that Lulu would be my chosen service for print books and also for ebook distribution. Of course, I wanted to keep it all in one single place. In the end, I had to withdraw my ebook from Lulu and choose another service. Let me tell you what happened:
I uploaded the Print book, ordered a proof and had it sent to me (that took me almost 6 weeks but that is not on Lulu’s side but the terrible shipping service to Bolivia, even when paying a more expensive one. It is not even the service to blame, but an ongoing issue with all shipping to Bolivia.)
I contacted Lulu support and asked: “Is there a way for me to plan a launch date?” Everything about book marketing is about having your launch date. You plan ARCs, reviews, etc for the launch date. The short answer from Lulu was: “No”. They give you a 2-4 estimate for ebooks and 4-7 weeks for printed books. That is the time that you have to wait until the book is on Amazon, Apple, Barnes & Noble, etc.
I contacted Lulu support and asked “Will I know when the book is listed on a service?” Short answer. “No”. We suggest googling your ISBN starting on week 2. THIS IS annoying. Imagine yourself googling your ISBN every day to know when the book is already listed somewhere.
While the printed proof was on the way to far-away Bolivia. I thought that it was time to upload the ebook. I was trying to time both of them given the estimate of weeks that I was given for each version.
While I still waited for the printed book, 4 weeks had already passed since I submitted the ebook AND it wasn’t on Amazon. It was everywhere, even platforms I didn’t they existed, but not on Amazon. And to be honest for an ebook, the Amazon kindle version is the most important for your book’s official launch. Even reviewers ask for your Amazon link.
The printed book finally arrived and I can admit that quality was really good. I was happy with that. I approved the book the same day. And guess what? the printed book was already on distribution and on Amazon the very next day. What was going on then with the ebook? Why wasn’t it listed? It was already one month after its submission.
I contacted Lulu and they gave an explanation of them having submitted the book to Amazon and not knowing why it wasn’t listed. Great answer! Sigh… They told me to wait a bit more.
I waited 2 weeks more. Meanwhile, the printed book was already online, and worst of all, it had been launched with the date when I ordered the proof, 2 months ago. September. That didn’t look good. I was telling people and reviewers that I was waiting for the books to be listed to announce the launching date and the printed book was already there since September 🙁
This is the part when I got annoyed with Lulu. I contacted them at least 3 times more. I got autoreplies! from people not available, going on vacation, etc. Horrible customer support. That is when I thought. Do I have to use the same service for print and ebook? Therefore, I went back to my list of considered services and I knew there was one that had strucked me with good support service but was only doing digital: Draft2Digital.
I decided I was going nowhere with Lulu. I thought that at this point I couldn’t wait forever for Amazon to list the ebook. I decided to retire my ebook from Lulu. I submitted it with Draft2Digital and:
It turns out that Draft2Digital helps you get a launch date. They tell you when your book is approved and listed with a platform. They tell you everything. They are good with customer service. It took around 3-4 days to have my ebook finally listed with Amazon. If they had the printed service, I would definitely move over with them. Another advantage is that you can select to be paid with PayPal and Payoneer (this is the only option that lets me cash out the money.) Besides their take on sales is lower than Lulu. I already knew this. Lulu’s take is 20% (aside from Global distribution fees) and Draft2Digital is 10%.
Funny fact to finish the story? After I retired my ebook from Lulu. They had the nerve to reply to my emails and say they were so sorry about this issue. It turns out they had been having problems with their platform and submissions to Amazon for many ebooks. I work with customer service. It would have made sense to mention that to their customers that in first place.
Conclusion: Why did I think that I had to use one single service for both versions? The ebook and the printed versions are considered different versions because they have their own ISBN. There is no rule anywhere that says that you have to use the same platform for both versions. For any new writers out there, looking into self-publishing, I hope this post helps with an additional option: publishing different versions with different services. What works better for you.
And in the meantime, if you haven’t checked my latest Editorial Review from SPR: